A . F L O R E N C E

           S K I N C A R E

 AWARD WINNING

HIGH-PERFORMANCE FORMULATIONS

DRIVEN BY BOTANICAL PHARMACOLOGY

FRAGRANCE,  ALCOHOL, SILICONE - FREE

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FREE SHIPPING ON UK ORDERS ABOVE £50

FREE SHIPPING ON MOST EU ORDERS ABOVE £100.

FREE SHIPPING ON ORDERS OUTSIDE THE EU ABOVE £150 or £200.

FOR FULL DETAILS CLICK HERE

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S H I P P I N G   U P D A T E :

1.  SHIPPING DELAYS ARE EXPECTED DUE TO THE EXTENDED PAPERWORK WE ARE  NOW REQUIRED TO PREPARE WITH EACH PARCEL DUE TO BREXIT. 

2. OUR CURRENT  COURIER  PARTNER DPD HAS TEMPORARILY SUSPENDED THEIR ROAD SERVICE HOLDING HOSTAGE SOME OF YOUR PARCELS. UNFORTUNATELY WE CAN ONLY WAIT TILL THEY RESUME THEIR  EU  SERVICES AGAIN.  PARCELS THAT LEFT OUR STUDIO AFTER  THE 10TH JANUARY HAVE BEEN SHIPPED BY UPS.

3. AT THE MOMENT WE ARE NOT ENTIRELY SURE IF ADDITIONAL IMPORT TAXES AND FEES WILL BE APPLIED TO OUR ORDER UPON ARRIVAL. PLEASE GET INFORMATION FROM YOUR LOCAL GOVERNMENT WEBSITE. 

4. WE DON'T KNOW THE EXACT DAY EACH OF YOUR ORDERS WILL SHIP SO WE ARE UNABLE TO RESPOND TO INDIVIDUAL EMAILS THAT DEMAND ESTIMATED TIME.  WE TRY TO SHIP 100 PARCELS A DAY AND ONCE WE PROCESS YOURS  WE WILL MOST DEFIITELY LET YOU KNOW BY EMAIL. 

5. IF YOU ARE UNHAPPY WITH THE ABOVE PLEASE LET US KNOW BY EMAIL (OFFICE@AFLORENCE.LONDON) ASAP SO WE COULD PROCESS YOUR REFUND BEFORE YOUR PARCEL HAS SHIPPED.

(LAST REVISED  14TH  OF JANUARY) , A.FLORENCE TEAM XXX

 

 

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A. FLORENCE SKINCARE 

92 Westbourne park road

London W2 5PL

United Kingdom

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email: office@aflorence.london

telephone: We are no longer providing customer service by phone. Please email us with any issues and requests. We strive to respond within 24 hours.